Terms and Conditions

Use of the website is provided by the jaihoapp.com subject to the following Terms and Conditions:

• For the purpose of these Terms & Conditions, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. jaihoapp.com allows the User to surf the Website or making purchases without registering on the Website. The term ‘We’/‘Us’/’Our’ shall mean the www.jaihoapp.com .
• By using this website you are accepting the terms and conditions. They are effective from your first visit.
• www.jaihoapp.com may change these terms and conditions from time to time; your use of the website indicates your acceptance of the terms and conditions at the time of use.
• www.jaihoapp.com reserves the right to change the content of the website at any time.
• www.jaihoapp.com has taken every precaution to make sure the content of this website is accurate and legally correct at the time of appearance. If you believe the content of any of our pages is inaccurate please contact us on the email us on support@jaihoapp.com
• www.jaihoapp.com accepts no liability for loss or damage, including personal injury, resulting from use of this website.
• www.jaihoapp.com makes all reasonable efforts to make sure malware or viruses are not transmitted from this website, however this cannot be guaranteed. We recommend that you safeguard your IT equipment before downloading information and files. www.jaihoapp.com will not accept liability for damage caused by viruses.
• When we provide links to other websites it does not mean that we approve of or endorse the views and information contained in the website. We accept no liability for damage caused by malware or viruses on websites that we have linked to.
• Place request permission before using our logos or other branded material. We reserve the right to require our logo to be removed from websites or printed material if it is not in our interests.
• Our downloadable documents, brochures and web pages are provided for your use. You may copy or print the information for private purpose including teaching. You may not amend the content or use it for commercial purposes without written consent of the www.jaihoapp.com.
• Images and photos used on this website are the property of the www.jaihoapp.com or other Copyright owners. The same may not be reproduced or used without jaihoapp.com’s or the copyright owner’s written consent.
• If there is any conflict between these terms and conditions and rules or specific terms of use relating to specific material then the latter shall prevail.
• Your use of the Website and services and tools are governed by the terms and conditions as applicable to the Website including the applicable policies which are incorporated herein by way of reference.
• If you transact on the Website, you shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, you shall be contracting with jaihoapp.com and these terms and conditions including the policies constitute your binding obligations, with the www.jaihoapp.com.
• When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use.
• We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to you. It is your responsibility to review these Terms of Use periodically for updates/changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.
• Accessing, browsing or otherwise using the site indicates your agreement to all the terms and conditions under these terms of use, so please read the terms of use carefully before proceeding. By impliedly or expressly accepting these terms of use, you also accept and agree to be bound by the www.jaihoapp.com policies ((including but not limited to privacy policy available at privacy) as amended from time to time.

2. The orders may be cancelled post shipment and delivery due to any of the following reasons:

• Defects in the product, which we are not able to either, replace or repair.
• Correct product could not be delivered.
• Products damaged during transit and delivery not accepted.
• • Products delivered much beyond the promised delivery time.

Conditions:

1. The refund shall be processed only after the product is shipped back and received by us.
2. You need to attach a note along with the product returned for refund. The note should clearly state your name and address, contact number and order number. Please describe the nature of concern in your own words. Without your order details processing refund /replacement would not be possible.
3. The return courier AWB/tracking number not intimated to www.jaihoapp.com customer support team is not eligible for refund
4. The order returned must accompany all the accessories (including freebies) which were serviced along with the order else the cost of the accessories shall be recovered from the refund amount.
5. Any charges levied as tax are not eligible for refund..

Note: Any gift coupon circulated as promotional offer would not be refunded in case of cancellation of the order.

3. Refund process:

• Get in touch with our customer support via email or phone.
• The customer support team will validate the request by checking the timelines, Order type, etc., and take the request for refund or exchange.
• Ensure to collect the return address from www.jaihoapp.com customer support.
• If you receive a wrong product, pack the product properly and label the product with the order number, return address and your address.
• Follow the instructions of customer support carefully for packaging and returning the product using courier services.
• Share the AWB / tracking number with the www.jaihoapp.com customer support.
• Share the AWB / tracking number with the www.jaihoapp.com customer support.

note: Please ensure to pack the product properly before handing it over to the courier service.

4. Exclusion: We do not accept a refund request in the following scenarios:

• The customer does not like the product after the shipment.
• The recipient refuses delivery of the product.
• The customer does not cancel the order on the same day of placing the order.
• If the product cannot be delivered to the shipping address due to the absence of recipients.
• The product is completely broken and unusable or with scratches or incomplete as received from the customer.
• The product is returned beyond the required return date or you have not informed us about the concern during the warranty period (if any.)
• The above process does not apply to books, rudraksha, saligram and yantras.
• The order returned does not accompany all the accessories (including freebies) which were sent along with the order.
• Any other product, which www.jaihoapp.com deems, fit from time to time.